Style Fundamentals
Frequently Asked Questions
Answers about courses, access, refunds, and certificates.
How do I enroll in a course? Anchor
Choose a course on the home page, click Enroll, and complete checkout with your preferred payment method. You will receive instant access after payment confirmation.
Tip: Create an account first so your progress syncs across devices.
How long will I have access? Anchor
You receive lifetime access to purchased courses, including future updates, as long as the program remains available.
What is your refund policy? Anchor
We offer a 14‑day money‑back guarantee for first‑time purchases. If the course isn’t right for you, contact support within 14 days and we’ll help you with a prompt refund.
Refunds do not apply to completed certificates or when more than 40% of the course is consumed.
Do I receive a certificate? Anchor
Yes. After completing the required modules and passing the final assessment, you can download a shareable certificate and add it to your LinkedIn profile.
Which payment methods are accepted? Anchor
We accept major cards (Visa, Mastercard, Amex) and popular wallets like PayPal, Apple Pay, and Google Pay, depending on your region.
Can I get a company invoice with VAT details? Anchor
Yes. During checkout, add your company name, address, and VAT number. Your tax invoice will be automatically issued and sent to your email after payment.
Do you offer team licenses? Anchor
We provide discounted bundles for teams of 5+ seats. Team dashboards include progress tracking and centralized billing.
Are scholarships or discounts available? Anchor
Yes—limited financial aid is available for students and job-seekers. Submit a short application and we’ll respond within 5 business days.
Do you update the content over time? Anchor
Absolutely. We ship incremental updates, new case studies, and refreshed lessons several times per year. You’ll get these updates at no extra cost.
Which devices and features are supported? Anchor
Use any modern browser on desktop or mobile. Playback speed controls and captions are included. Offline downloads are available for select modules.
How do you handle my data? Anchor
We collect the minimum data necessary to operate the platform, store it securely, and never sell it to third parties. You can request deletion at any time.
How can I contact support? Anchor
Email us at [email protected] or call +1 (202) 555‑0193. We reply within 24 hours on weekdays.
Video won’t play or I can’t log in—what can I do? Anchor
Try refreshing the page, switching networks, or using a different browser. For login issues, use “Forgot password” on the sign‑in page to reset securely.
Is the course self‑paced? Anchor
Yes. Learn on your schedule. Most students spend 2–4 hours per week, but you can move faster or slower as needed.